At NerdyPals, we are committed to delivering high-quality academic writing services that meet your expectations. If, for any reason, you are not satisfied with our service, we offer a clear and fair refund policy backed by our money-back guarantee.
Full Refund Eligibility
You may be eligible for a full refund under the following conditions:
Order Cancellation Before Work Begins: Cancel your order before assignment to a writer or editor and receive a full refund, since no work has started.
Duplicate or Incorrect Payment: We refund any duplicate or incorrect charges promptly.
Non-delivery or Significant Delays: If we fail to deliver your order by the agreed deadline and cannot resolve the issue, a full refund may be issued.
Verified Plagiarism or Quality Issues: If the delivered work contains proven plagiarism or fails to meet the agreed requirements even after revision attempts, you may receive a full refund.
Partial Refunds
Partial refunds may be granted if:
Work has started but you cancel partway through; the refund is proportional to completed work.
You are dissatisfied with the content but find it partially useful.
The order is delivered late but still accepted; a partial refund may apply.
Money-Back Guarantee
We guarantee your money back if you are not satisfied with the quality of work provided, subject to the terms above. Our team offers unlimited revisions to ensure your satisfaction before refund claims.
Refund Process
Contact us at [email protected] or live chat with your order details and reason for refund.
Our team evaluates your request within 3–5 business days.
Approved refunds are processed to your original payment method within 5–10 business days.
Refund Exceptions
No refunds if substantial work is completed without valid reason.
Chargebacks without prior communication may result in service suspension and legal action.